CM
Chántel Mare
1 reviews | Active since Sept 2016
09 Feb 2022, 18:34
No contact
Absolutely shocking customer service. I have been trying to get my ownership papers for almost two months with no feedback. I was told that the papers are sent via courier and I would receive them within 2 working days. No matter how many emails I send or how many times I call in, there is no response.
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WesBank's replyOfficial
10 Feb 2022, 07:58Dear Chántel Mare,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Feb 2022, 07:58
Official
Dear Chántel Mare,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution