LC
Louis C
1 reviews | Active since Feb 2014
13 Feb 2023, 08:36
No Communicaton
Good day. Please help. I settled my vehicle on 31 Jan 2023 that included a payment, on the 1st of Feb I was debited the same payment amount. I had no response from emails and phoned the call centre. They told me that it takes between 5-7 days for refund.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
13 Feb 2023, 09:21Dear Louis Clarke
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Feb 2023, 09:21
Official
Dear Louis Clarke
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution