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Shaylene N
1 reviews | Active since Feb 2019
20 Mar 2024, 10:19
NO COMMUNICATION FROM ANYONE AT WESBANK
PATHETIC CUSTOMER SERVICE
Our company vehicle was written off on 7 January 2024, and what a pathetic team of people working for Wesbank. No communication from them regarding anything. You, as the client need to follow up with them, and when you do, you are rep**** with short answers holding no solid information.
We have been dealing with PATIENCE KHUNOUl and YUZA FOSTER NGOBENI. Can't even say I am complaining about service, because none is given. We have also logged 3 formal complaints which are also falling on deaf ears it seems. NO COMMUNICATION FROM ANYONE AT WESBANK.
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WesBank's replyOfficial
20 Mar 2024, 10:50Dear Shaylene Nel
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Mar 2024, 10:50
Official
Dear Shaylene Nel
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution