NO communication and contact office just tells tales

App**** online, get pre-approval passed. No further emails, calls. Call them, get told all in order. No news, call them, get told send documents, send documents, get reply that there is no application with them. Call them, get told that they busy with it. All calls you listen to the wait music for 15 minutes or longer, get told tales, and nothing happens. Absolute zero feedback of process from Wesbank, and nobody you can talk to. Will definitely not recommend them, even though I bank with FNB. Will look at moving all accounts from FNB, as you need trust, and trust is being broken