JB
Johan B

1 reviews | Active since Feb 2013

25 Oct 2021, 09:07

No communication

I have a refund due from Wesbank. trying to phone to find out what is going on is a waste of time, since no one could care to answer phones. I need to know when this money will be payed back to me?

0
Replies (1)
WesBank
WesBank's reply25 Oct 2021, 10:23
Official
Dear Johan B,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution