1 reviews | Active since Jul 2016
No care for their clients
My boyfriend got a call saying hes behind on his payment .. although he did pay.. We emailed the proof of payment aswell as the reference number to them asking for a statement of the payment. Looks asif though they didn't even look at that and just sent the statement saying he's behind .
Dear Kaelinn Cerys Govindasamy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS7A796.
Regards,
Clara
WesBank Service Resolution
Dear Kaelinn Cerys Govindasamy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS7A796.
Regards,
Clara
WesBank Service Resolution