KP
Kyle P
1 reviews | Active since Dec 2013
08 Jun 2021, 11:24
No care
When we, the client, need assistance Wesbank will try once to get hold of us and then there is no care to try again, then when we try and call back there is no answer. Shocking customer service. Not acceptable. I would like for someone to call me back, not on a private number this time, with regards to my 3 queries.
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WesBank's replyOfficial
08 Jun 2021, 12:07Dear Kyle Du Pavillon,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Jun 2021, 12:07
Official
Dear Kyle Du Pavillon,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution