No Care Attitude

Ive been a client for 3 years now, with this Covid-19 pandemic, since we not getting pay on a no work no pay basis, i app**** for the 3 months payment holiday online ive submitted the required document and weeks now im waiting for an answer everytime i send an email everytime they reply with more info required i reply with the required info but never hear from them again, i have send numerous emails with all info and no one evers comes back to you, i will not stand for wesbank to default me due to mon payment for april may and june.. i did my bit to communicate and submitted all required documents, i have a complaint pending with the Ombudsman they awaits further info from me after this hellopeter complsint, if i dont get joy i will proceed with complaint