GvdH
Geraldine van der Horst

1 reviews | Active since Oct 2009

01 Sept 2021, 09:33

No assistance or communication

No service! No communication!

I have been emailing and phoning Wesbank to request Natis docs after i sent through the proof of payment on the 18th of August. I have been emailing requesting that it does not get delivered at my old address should they deliver. I tried to get the certificate online with no luck!

I just need assistance URGENTLY please

0
Replies (1)
WesBank
WesBank's reply01 Sept 2021, 10:35
Official
 Dear Geraldine

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution