BS
Bilal S
1 reviews | Active since Oct 2013
04 Sept 2020, 10:08
No assistance given, just keep transferring
Called twice to request a copy of Natis. They keep telling me to hold, transfer me again and again to enter my ID number and all details. Why put a number on statements of those answering cant assist. I called ***
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
04 Sept 2020, 11:32Dear Bilal
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Sept 2020, 11:32
Official
Dear Bilal
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
BS
Bilal S's updateReviewer Update
04 Sept 2020, 11:45Sorted out in no time!
Thank you
Thank you
BS
Bilal S's update04 Sept 2020, 11:45
Reviewer Update
Sorted out in no time!
Thank you
Thank you