SS
Sammyfish S
1 reviews | Active since Nov 2013
22 Nov 2018, 10:33
No assistance from Wesbank on price change
The previous purchase price for Hyundai Tucson from Hyundai Boksburg was at R573k. Then I paid off license fees which resulted in reduced price of R567k. The price of R567k should reflect on my Wesbank account not R573k. Its has been weeks for the change to be effected so that actual premium & balloon can be calculated from R567k.
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WesBank's replyOfficial
22 Nov 2018, 11:30Dear Sammyfish,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8567C.
Regards,
Annalize Joubert
WesBank Service Resolution
WesBank's reply22 Nov 2018, 11:30
Official
Dear Sammyfish,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8567C.
Regards,
Annalize Joubert
WesBank Service Resolution