AV
Ane V
1 reviews | Active since Nov 2012
10 Feb 2022, 08:12
NO ASSISTANCE FROM WESBANK
We deal with deceased estates. We have now been waiting for TWO months for Wesbank to send us a settlement amount. Phoning or emailing does not help. Only the person who is allocated to this specific account can assist and she is useless!!
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WesBank's replyOfficial
10 Feb 2022, 08:47Dear Ane D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Feb 2022, 08:47
Official
Dear Ane D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution