RV
Ruan V
1 reviews | Active since Jan 2022
30 May 2024, 12:01
No assistance
I have requested 2 times and phoned 2 time only get to holding for assistance to change debit order date as i have moved employment and payday has moved, I have tried the fnb app i only got response you will make contact with me, tried the online site only got my ref code no feedback there after and the whole may went by and no contact from wesbank
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WesBank's replyOfficial
30 May 2024, 12:47Dear Ruan Venter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 May 2024, 12:47
Official
Dear Ruan Venter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution