No assistance

Wesbank has been asking for confirmation of insurance details which has been sent to them. Wesbank has sent a mail advising that they will load insurance on the vehicle as they have not received any insurance confirmation. Tried getting hold of them on the number they have given and no answer , called again and waited for more then 30 mins and still no answer. Called numerous times again and still nothing, no agent answer and no assistance from the number given.

No one called from Wesbank for confirmation and tired of holding on for half and hour and more to get hold of them.

Please check your systems for confirmation and you can’t just load a insurance premium without customers acknowledgment etc

Awaiting for your call or some assistance