DM
D M
1 reviews | Active since Oct 2022
02 May 2025, 10:47
No Assiatance for loyal customers
WesBank refuses to assist me with a settlement. I keep telling them that due to covid I was left with no income and was receiving assistance to pay monthly; now, due to the economic issues, the person assisting is unable to assist any longer and is offering a one-time settlement that is reasonable to Wesbank, yet they refuse to get back to me or assist.
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WesBank's replyOfficial
02 May 2025, 11:11Dear Dham maharaj,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 May 2025, 11:11
Official
Dear Dham maharaj,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution