JH
Johannes H
1 reviews | Active since Dec 2013
23 Mar 2015, 10:05
NO answer from Thursday
I have settled my amount on my vehicle on Thursday last week.<br> I am now struggling to get answer from Wesbank on their phones, I have been phoning from last week but no answer. <br> <br> I am very happy with the service from Wesbank as I am a client for a long time, this is the first incident.<br> <br> So could somebody help me please to get my vehicle registration papers? I am also going to refinance again, but a smaller amount, so a good interest rate would help
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WesBank's replyOfficial
23 Mar 2015, 14:33Hello johanneshanekom,
Thank you for raising your concerns and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and wish to sincerely apologise for any inconvenience caused. The request for the original registration document has been done and you were advised to discuss the new application and interest rate with the relevant dealership where you intend to apply.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and wish to sincerely apologise for any inconvenience caused. The request for the original registration document has been done and you were advised to discuss the new application and interest rate with the relevant dealership where you intend to apply.
We trust you find the above in order.
Yours faithfully,
WesBank
WesBank's reply23 Mar 2015, 14:33
Official
Hello johanneshanekom,
Thank you for raising your concerns and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and wish to sincerely apologise for any inconvenience caused. The request for the original registration document has been done and you were advised to discuss the new application and interest rate with the relevant dealership where you intend to apply.
We trust you find the above in order.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and wish to sincerely apologise for any inconvenience caused. The request for the original registration document has been done and you were advised to discuss the new application and interest rate with the relevant dealership where you intend to apply.
We trust you find the above in order.
Yours faithfully,
WesBank