NC
Nhlanhla C
1 reviews | Active since Jun 2016
17 Jan 2025, 09:48
No answer from call centre
My car was written off and have been trying for over a week to reach your insurance claims department so i can submit a claim for my shortfall cover. Your lines are always busy i have numerous screen shots showing me holding on the line for over 40mins. I have tried calling at different times but its all the same i can never get through and i need to submit my claim please help
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WesBank's replyOfficial
17 Jan 2025, 10:03Dear Nhlanhla Chonco
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Jan 2025, 10:03
Official
Dear Nhlanhla Chonco
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution