MX
Megan X
1 reviews | Active since Jun 2014
21 May 2020, 20:12
Nightmare with Wesbank Payment Holidays
Absolutely shocking service for a client who is a private client with FNB!
After a week I still have no feedback about my payment holiday or relief.
Definitely been let down by my bank in so many ways!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
22 May 2020, 08:39Dear Megan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 May 2020, 08:39
Official
Dear Megan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution