IL
Ivan L

1 reviews | Active since Apr 2013

15 Jun 2016, 11:10

New Vehicle finance

<p>So I finally paid off my vehicle and decided to go and look for a second vehicle which I did and found a gem amongst the ordinary cars. </p> <p>When I app**** for financing I specified that I wanted to be financed by Wesbank but due to SARS stuffing up I could not keep my money in the same bank as they cleared out my account ********ly and mistakenly and if not my quick thinking I wouldn't have made a final payment on my vehicle. No because I cannot supply a continuous 3 month statement I have problems getting finance again by you which I'm now very cross as I referred a whole lot of people giving you business. Is this the sort of treatment you give everyone just because some idiot made a mistake by SARS I have to take the brunt? This vehicle is a gem I cannot slip through my fingers but now I'm really disappointed in Wesbank for my years of loyalty. </p>

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Replies (1)
WesBank
WesBank's reply15 Jun 2016, 12:49
Official

Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.

A WesBank representative has been in contact with you regarding your finance application and will remain in contact with you until the matter is resolved.

Please accept our sincere apologies for the frustration caused.

Yours in service,
WesBank