CM
Carol M

1 reviews | Active since Nov 2014

06 Nov 2020, 17:24

Never got the covid relief that was on papers Westbank

I was retrenched 9 months ago. For every month that i was retrenched i paid for my car even when i didnt have a place to stay. Got a job 2 months ago managed to pay 20k of my arears, been applying for loans so that the car is not taken as i use it for work now its about to be taken and i will probably loose my job. the major debt i have is my car. even during covid lockdown i did typing job to keep my instalment going i dont know what to do anymore. No one wakes up and decides not to pay their car. i tried to make an arrangement of 2 months the guy refused. i am meeting the guy and giving him the car that i have been paying from 2017, story of my life!

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Replies (1)
WesBank
WesBank's reply09 Nov 2020, 14:21
Official
Dear Carol,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution