CM
Carol M
1 reviews | Active since Nov 2014
06 Nov 2020, 17:24
Never got the covid relief that was on papers Westbank
I was retrenched 9 months ago. For every month that i was retrenched i paid for my car even when i didnt have a place to stay. Got a job 2 months ago managed to pay 20k of my arears, been applying for loans so that the car is not taken as i use it for work now its about to be taken and i will probably loose my job. the major debt i have is my car. even during covid lockdown i did typing job to keep my instalment going i dont know what to do anymore. No one wakes up and decides not to pay their car. i tried to make an arrangement of 2 months the guy refused. i am meeting the guy and giving him the car that i have been paying from 2017, story of my life!
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Replies (1)WesBank's replyOfficial
09 Nov 2020, 14:21Dear Carol,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply09 Nov 2020, 14:21
Official
Dear Carol,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
