NEVER FINANCE ANYTHING WITH WESBANK

I wish I could go back in time and stop myself from financing my vehicle with WesBank.

My car has been paid off for almost two years, and yet, Wesbank have not closed my vehicle finance account. This means I cannot sell my car, because the account is still open. I have been trying to sort this out for months. The feedback that I get from Wesbank: the account is closed, we promise. The feedback from the buyer: the account isn’t closed, look here is the proof.

Wesbank are not only unable to do their own jobs but effectively, but they also seem to be more than happy to lie about having done their jobs in the first place.

I have tried, endlessly, to settle this issue with them, with no result. It’s my car, I literally paid for it and I literally owe Wesbank nothing, and yet I’m at the mercy of when THEY decide to close my finance account.

Again, like I said, the vehicle has been paid for almost two years.

They’re too interested in “escalating the problem”, than actually solving the problem. I don’t know if it’s spite, incompetence, or both. But I hope I can spare someone the frustration and agony that I have had to endure by writing this review.

I don’t like writing reviews like these, but Wesbank, you have crossed a line and you have pushed me too far. I hope I never have to deal with you ever again. You are shameful, you are an absolute disgrace!