CP
CONRAD P
1 reviews | Active since Jul 2009
03 Mar 2015, 09:32
NEVER DID WHAT THEY WHERE SUPPOSED TO
I spoke to Lindiwe around mid Febr to make arrangements for my debit order not to go off beginning of March and that I will make a manual payment in March.Never did her job and the debit order went off yesterday.<br> If I will be fined by my bank I will keep Wesbank responsible for the cost.
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WesBank's replyOfficial
04 Mar 2015, 14:32Hello CONRADP,
Thank you for raising your concerns and affording us the opportunity to investigate. WesBank welcomes feedback of this nature and is always greatly appreciated as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the incorrect debit order loaded.
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate. WesBank welcomes feedback of this nature and is always greatly appreciated as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the incorrect debit order loaded.
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
WesBank's reply04 Mar 2015, 14:32
Official
Hello CONRADP,
Thank you for raising your concerns and affording us the opportunity to investigate. WesBank welcomes feedback of this nature and is always greatly appreciated as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the incorrect debit order loaded.
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate. WesBank welcomes feedback of this nature and is always greatly appreciated as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the incorrect debit order loaded.
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank