MZ
Mzukisi Z

1 reviews | Active since Oct 2023

26 Oct 2023, 22:39

NCT/***(2)(b) NATIONAL CONSUMER COMMISSION v ACS PRE OWNED (PTY) LTD

They finance a car that was in an accident with banker that must have been aware but decided to let loose and buy a defective vehicle. It was Ihandi that facilitated the deal at Acs Pre Owned in Benoni.

Wesbank promised to assist but never came to assist even once and are taking R10400 pm from my account for grounded vehicle. They have the judgement but they still deduct from my accounts.

Details of the case are contained on the judgement on the subject.

0
Replies (4)
WesBank
WesBank's reply27 Oct 2023, 07:41
Official
Dear Mzukisi Z 
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution 
MZ
Mzukisi Z's update27 Oct 2023, 13:51
Reviewer Update
The bank must intervene and get its partner in business, Acs Pre Owned, to comply with judgment. Paying R10400 pm on a grounded vehicle is very stressful. That is all assistance I need.
MZ
Mzukisi Z's update27 Oct 2023, 13:54
Reviewer Update
My understanding is that the vehicle is for Wesbank until it’s paid tin full. With that being true, you should have interest on the case.
MZ
Mzukisi Z's update01 Nov 2023, 09:40
Reviewer Update
This is to confirm that Wesbank is now doing all they can to this matter resolved.