WN
Werner N

1 reviews | Active since Jul 2018

19 Jan 2021, 13:28

NCO Paperwork delay

Reference number is: OREG2101/01059. Please could you give me urgent feedback regarding this matter. Was on hold for 18 minutes trying to get some assistance but eventually hung up frustrated.

This matter has been going on for far too long now. Paid the required money for the NCO and sent the POP through on the 8th January (see attached). Has now been 7-working days. When can I expect the paperwork?

0
Replies (2)
WesBank
WesBank's reply19 Jan 2021, 14:15
Official
Dear Werner N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution

Best regards,

WesBank
WesBank's reply19 Jan 2021, 14:20
Official
Dear Werner N,
Your reference number is CRSCBAD8. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,Neo Sithole***

Best regards,