mM
mulalo M
1 reviews | Active since Sept 2014
29 Oct 2020, 11:35
NAV 》CAR.LICENCE RENEWAL
DONT USE NAV 》CAR.LICENCE RENEWAL Only after you make payment do they notify you that there are delays. Then from 4 weeks the only thing i have seen when checking status us payment received. Tried contacting them 8 times every time i get an automated response with no follow up. Even after they say 24-48 working hours. Only on 26 October 2020 manager to talk to Nicholas Rodrigues who promise to give me feedback even now I am still waiting for feedback. I can't even used my car because the lincese is expired on 30 September 2020. Really pathetic service.
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WesBank's replyOfficial
29 Oct 2020, 13:20Dear Mulalo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Oct 2020, 13:20
Official
Dear Mulalo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution