SM
Sakisizwe M
1 reviews | Active since Nov 2020
02 Nov 2020, 12:22
Natis
Hi Wesbank Team,
We have requested and paid for the delivery of the Natis on the 17th March 2020
I understand lock down happened. We sent a follow up email and calls from April onwards and only received a response on September 03 , at which time the service consultant said the documents are being sent.
It is now 02 November , No docs recieved No response to emails, no response to calls.
Kindly assist soonest.
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WesBank's replyOfficial
02 Nov 2020, 13:01Dear Sakhisizwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Nov 2020, 13:01
Official
Dear Sakhisizwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution