RvdM
Riana van der Merwe

1 reviews | Active since Oct 2017

16 Feb 2021, 17:16

NaTis document charge

Can you believe it!? Wesbank wants to charge me R350 for my vehicle NaTis document as they do not have a proxy in PE anymore. What is wrong with them. I'll never finance another vehicle through them. As long as you pay and they make money off you you don't hear from them. Now that my car is paid off they want to charge me because of their inhouse issues!

0
Replies (2)
WesBank
WesBank's reply17 Feb 2021, 09:40
Official
Dear Riana van der Merwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply17 Feb 2021, 09:44
Official
Dear Riana van der Merwe
Your reference number is CRSCBE15.  Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Tina Du Toit
***

Best regards,