AS
Adelene S

1 reviews | Active since Jun 2020

20 Jul 2020, 10:35

NATIS DOCUMENT

A person by the name of Patience contacted me regarding my previous review. It seems she gave also up on this matter. I did not heard from her in quite some time. This matter is getting urgent because I am going to loose the buyer due to the fact that I cannot present the NATIS. Can ANYBODY FROM WESBANK please give me feedbac****! It was determined previous that the NATIS was delivered to the wrong address. Now what?????? Can I please get it delivered to the correct address ASAP!!!!!! And am I going to get back my R440 that I paid for a duplicate because due to the fact that Wesbank delivered to the wrong address!!! In my eyes WESBANK's employees are still useless!!!

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Replies (1)
WesBank
WesBank's reply20 Jul 2020, 10:51
Official
Dear Adelene S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution