PN
Prishkaa N
1 reviews | Active since Feb 2022
13 Mar 2024, 14:34
My vehicle finance was paid off on 04 March 2024 yet still appears on my profile with an expected debit on 25 March
My vehicle finance was paid off on 04 March 2024 yet still appears on my profile with an expected debit on 25 March. I have tried calling customer care for literal days with no joy. This is pathetic service. I should not have to even follow up in this regard. Extremely frustrating. FNB disappoints yet again!
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WesBank's replyOfficial
13 Mar 2024, 14:51Dear Prishkaa Naidoo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Mar 2024, 14:51
Official
Dear Prishkaa Naidoo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution