1 reviews | Active since Nov 2015
MY PREMIUMS
Good Day, <br> <br> I will get straight to the point, i have been in contact with your collections department to make an arrangements to have my premiums delayed for 3 months or an alternative to see how i can still make payment and keep to my commitment..... <br> <br> response from the agent i spoke to..... NO !!!<br> <br> I would like to express my irritation as the conversation went straight into repossession of my vehicle before I could get a word in. <br> <br> Distraught I have resorted to social media and this medium to express my issues. i am in the process of looking at another institution to move my finance who is willing to provide this service. this finance will be moved together with a few items that is on HP with this institution.<br> <br> here is what i would like, i am in a predicament that warrants either partial payment toward my obligation and willing to add on any additional charges or increase the length of the term. <br> <br> my conversation ended abruptly with \NO YOU DON'T PAY WE WILL REPOSSESS"<br> <br> In tears i cannot stomach the fact that this was the stance of WESBANK whom i have loyally paid since October 2013"""
Thank you for your concerns highlighted. We apologise sincerely for the lack of understanding during the conversation.
We have been in contact with you and a suitable payment arrangement has been granted.
We trust our efforts has restored your faith.
Yours faithfully,
WesBank
Thank you for your concerns highlighted. We apologise sincerely for the lack of understanding during the conversation.
We have been in contact with you and a suitable payment arrangement has been granted.
We trust our efforts has restored your faith.
Yours faithfully,
WesBank
