YN
Yogeshwarie N

1 reviews | Active since Nov 2015

13 Nov 2015, 11:57

MY PREMIUMS

Good Day, <br> <br> I will get straight to the point, i have been in contact with your collections department to make an arrangements to have my premiums delayed for 3 months or an alternative to see how i can still make payment and keep to my commitment..... <br> <br> response from the agent i spoke to..... NO !!!<br> <br> I would like to express my irritation as the conversation went straight into repossession of my vehicle before I could get a word in. <br> <br> Distraught I have resorted to social media and this medium to express my issues. i am in the process of looking at another institution to move my finance who is willing to provide this service. this finance will be moved together with a few items that is on HP with this institution.<br> <br> here is what i would like, i am in a predicament that warrants either partial payment toward my obligation and willing to add on any additional charges or increase the length of the term. <br> <br> my conversation ended abruptly with \NO YOU DON'T PAY WE WILL REPOSSESS"<br> <br> In tears i cannot stomach the fact that this was the stance of WESBANK whom i have loyally paid since October 2013"""

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Replies (1)
WesBank
WesBank's reply17 Nov 2015, 08:08
Official
Hello Yodesh,

Thank you for your concerns highlighted. We apologise sincerely for the lack of understanding during the conversation.

We have been in contact with you and a suitable payment arrangement has been granted.

We trust our efforts has restored your faith.

Yours faithfully,
WesBank