lW
leon W

1 reviews | Active since Oct 2010

13 Mar 2017, 05:53

My illiterate bank, broken english.

<p>On Friday 10/03/2017 I received a sms which stated : " your account is in arrears , make payment immediately ."</p> <p>Who sent this rude sms I wonder ? Its not addressed to anybody nor is it a proffessional request. </p> <p>I wonder who would sent such a bad thing to their customer.</p> <p>Later, I get another sms and guess who the culprit is??? ITS WESBANK.</p> <p>" Make payment of R797 . THIS AFFECT YOUR CREDIT PROFILE." </p> <p>WESBANK, PLEASE CLARIFY YOUR BROKEN ENGLISH.</p> <p>Please answer the following,</p> <p>1: Do you regard me as a valued customer or a child?</p> <p>2: Is my credit profile affected or are you using scare tacticts to manipulate me?</p> <p>3: Is this addressed to me because I see no name?</p> <p>4: Do you want to get rid of me?</p> <p>I had lots of dealings with many businesses and never in my life did any company insult me like you did. The amount on my account is piddly and I think that it is time to part ways with you.</p> <p>Wesbank, you are disgracefull and I have lost my respect for you. In future you will be treated with the same disdain.</p> <p>Please remove me from ALL your, and your partners marketing lists . Do not send me marketing at all. Failure to comply will result in negative rating!</p> <p> </p>

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Replies (2)
lW
leon W's update05 Apr 2017, 06:38
Reviewer Update

Yup, no response !

I guess that they couldn't read this review or that Wesbank is just not up to the task of responding in proper english.

What a joke. One day you will beg for business and I will surely give you a literacy test first to see if you qualify.

lW
leon W's update01 Jul 2018, 07:47
Reviewer Update
Still no response. And its such a pity that Wesbank waste all that advertising revenue on trying to convice me to finance through them. My account is almost at its end. Its funny how Wesbank did not notice that I have not used their facilities. I bought another car and financed it somewhere else. I received much better service and they are actually literate.