RT
Roelien T
1 reviews | Active since May 2013
28 Dec 2023, 08:31
My car is settled on 12/12/23
I traded my car in and it was settled by the garage I bought my new car at. Then they send me an account with an outstanding amount. I then forwarded the settlement document paid by the garage. Wesbank send me a letter stating I don't owe them any money and what happened today my account get debited. When a car is settled you don't owe them any more money.
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WesBank's replyOfficial
28 Dec 2023, 08:42Dear Roelien
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Dec 2023, 08:42
Official
Dear Roelien
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution