****** my car

On 24 June 2024 wesbank took my car as was on arrears right now I made the payment no one knows if they took my car which is Wesbank! Am confused as they never done all the paperwork’s made my payments still waiting even now! Who is responsible wit my case and will I ever get my car😭! So unfair am tired calling my airtime is finished while trying to resolve the dispute wit Wesbank