AA
Abygail A

1 reviews | Active since Jan 2013

16 Sept 2016, 10:58

my accout in credit need refund asap

<p>i am in credit since the 05 sept 2016. i have called a number of times and still no refund.</p> <p>i need my money asap why is my time being wasted by a number of follow ups wen settlement took place two weeks ago ..</p>

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Replies (1)
WesBank
WesBank's reply20 Sept 2016, 09:20
Official

Dear Abygail,

We would like to thank you for allowing us the opportunity to investigate your concerns. The relevant management made contact with you and we would like to apologise for the poor service delivery that was caused by a staff member.

We have since activated your request and will remain in contact until all is accomplished. We trust that you find the above in order.

Kind regards,

WesBank