1 reviews | Active since Mar 2018
Ms Florence Ramatla
I recently bought a car from InspectaCar Gazina by wesbank 3 months ago and just recently received the car, the car was with the garage all along at it had faulty issues regarding engine and the entertainment system, I advised wesband that I won't be able to make payments to the car because I needed it to take my kids to school and also me and my husband to work but the car is not here for that and I needed to use the money for alternative transportation purposes,,,, I asked the to amend my contract to start the day I receive my car but wesbank and debited my account without me having the car,,, I wrote emails after emails with no feedback from the bank and now I received a call from their collection stating that I owe and the don't car whats happening between me and the garage it's not their problem and responsibility,,,,, I must pay,,,,,, I can't believe Wesbank would treat woman this way and also after everything I told them that I can pay for a car I don't have,,, the car was delivered this month November and when I bought it the kilos was 120000km but now it says 124000km I also advised them on this but it looks like they don't car and for me to but at that garage is because it stated that this garage is by wesbank but they don't care
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
