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nwabisa K

1 reviews | Active since Jun 2015

17 Jul 2023, 15:17

Mrs Tlhakudi

Wesbank has treated me unfairly, they new I have been complaining about a faulty car from 2 weeks ... They have been saying the dealership is willing to fix now the car has been with the dealer's machenic for 3months and I have to wait another 8-12 weeks for computer box....and when I call them they say I have not been servicing the they can't take it back .... But the insurance has paid for the insurance .....

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Replies (1)
WesBank
WesBank's reply17 Jul 2023, 15:33
Official
Dear Nwabisa Khoba, 
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution