BA
Bernice A

1 reviews | Active since Apr 2015

23 Sept 2020, 17:55

Mrs Bernice Abrahams( M J Abrahams)

My husband and I paid off our vehicle 10 weeks ago and still cannot get the original registration papers from them. We have sent all the information requested along with another R350.00 to get this done and we keep getting the run around and their standard email..Due to covid we will get back to you, IF I SEEE THIS ONE MORE TIME I AM GOING TO VOMIT!!!!! just send us our original registration papers....you are withholding important documents from your clients.

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Replies (1)
WesBank
WesBank's reply25 Sept 2020, 09:41
Official
Dear Bernice,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution