BA
Bernice A

1 reviews | Active since Apr 2015

04 Oct 2020, 18:50

Mrs B Abrahams

It is now another week gone by and I still do not have my vehicle registration papers, for a vehicle that was paid off to wesbank now 12 weeks ago. Robert Percy promised a refrence number after last weeks complaint on hello peter...still waiting for that too! House of Wesbank Fairland, your service stinks! I am disgusted, will never recommend anyone use Webank to finance anything....they just wont give you your cars original registration papers. They harass you to prove the vehicle is insured every year in spite of them having all details of such insurance.

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Replies (1)
WesBank
WesBank's reply05 Oct 2020, 13:28
Official
Dear Bernice

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution