CT
Charity T
1 reviews | Active since Aug 2019
05 Aug 2019, 06:51
Mrs
Good day I'm stressed can't eat can't sleep everyday because of Wesbank big company in the world,I bought a car with them then I decided to trade in Last year June and guess what the account was settled as I'm sitting with my paid up letter,What wesbank did to me is that they took my account to MBD solution as those people are calling me left and write saying my name is under credit berua with 1 month installment so my question is that they only inform me this year after a year as if I was dead or run away,when I ask them why after a year they said I should ask my account holder who can't even answer me...Pls help me as we are talking about my future,my career and my everything
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Replies (2)
WesBank's replyOfficial
05 Aug 2019, 08:57Dear Charity
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply05 Aug 2019, 08:57
Official
Dear Charity
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
CT
Charity T's updateReviewer Update
05 Aug 2019, 09:25They quickly called me as if they really care guess what they still threatening me by saying even if I'm holding my Paid up letter is not gonna help me with anything cause I'm not gonna get access to get log block,what is a log book cause I'm no longer the owner of the car???it really ****
CT
Charity T's update05 Aug 2019, 09:25
Reviewer Update
They quickly called me as if they really care guess what they still threatening me by saying even if I'm holding my Paid up letter is not gonna help me with anything cause I'm not gonna get access to get log block,what is a log book cause I'm no longer the owner of the car???it really ****