LV
Londoloza V

1 reviews | Active since Feb 2022

08 Feb 2022, 20:45

Mr moyo

Hi my name is vusi I bought 2 cars from wesbank on 2016 so everything was going well till corona started then my business went down due corona as my clients where losing their jobs then I left with no one to support my business. By then I was communicating with wesbank telling them my status because I was not able to pay the full instalments the they sent me a copy of wesbank protection plan then I thought I'm safe only to find that it was mistakenly sent because as for now they want to take all cars please help I can not manage to loose them as I survive from them I'm trying to ask them to extend their term but they don't want to hire please help

0
Replies (1)
WesBank
WesBank's reply09 Feb 2022, 08:36
Official
Dear Londoloza V, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution