MS
Mduduzi S
1 reviews | Active since Aug 2018
06 Jul 2020, 12:51
Mr M Shabalala
I have existing personal loan with Wesbank and I have not receive statement on my loan. Recently I am applying for home loan which I have asked Wesbank to providement with my latest statement as well as letter confirming that I am up-to-date with my payments. I have been calling Wesbank on ***they kept on promising that these will be email to me three weeks now calling them everyday to no avail. This service is unacceptable to loose bond application due to incompetence of Wesbank people
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
06 Jul 2020, 13:42 Dear Mduduzi S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply06 Jul 2020, 13:42
Official
Dear Mduduzi S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution