CO
Corrie O

1 reviews | Active since Dec 2022

04 Jun 2025, 13:03

MR

Good Day.

What a battle to navigate your Mobile app. Everytime it says your account is inactivated ,then after a few tries with the face scan it says you have successfully activated your account,and then next login the same story .

I have a new bank account and need to change the debit order, but o Boy every thing is on the list expect that ,google say check under view/edit all account details,but where do i find it please.

0
Replies (2)
WesBank
WesBank's reply04 Jun 2025, 13:20
Official
Dear Corrie Oschger,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution



CO
Corrie O's update06 Jun 2025, 16:24
Reviewer Update
Thank you for the quick respose and sorting the problem.