YB
Yonatan B
1 reviews | Active since Mar 2019
20 Mar 2019, 16:14
More than a month waiting for response
Wesbank has given me some of the ****tiest service I can imagine, ruining my previously high opinion of them and this despite me being an existing customer lining their pockets.
I have thus far been going from pillar to post with no end in sight for a month on a vehicle purchase - a process which usually should take days. Does WesBank even like making money? What kind of show are these people running here?
Perhaps WesBank should change the slogan from “How can we help you” to “How can we ***** you”.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
22 Mar 2019, 10:54Dear Yonatan B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8***0.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8***0.
Regards,
Annalize Joubert
WesBank Service Resolution
WesBank's reply22 Mar 2019, 10:54
Official
Dear Yonatan B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8***0.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8***0.
Regards,
Annalize Joubert
WesBank Service Resolution
