1 reviews | Active since Sept 2010

14 Dec 2021, 07:20

MONTHLY STOP ORDER CHANGED!

My monthly stop order was change with out my consent from my payday to 17th of the month. Just received a email informing that the change was authorized???

0
Replies (2)
WesBank
WesBank's reply14 Dec 2021, 08:27
Official
 Dear Kevin, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution 

Best regards,

WesBank
WesBank's reply14 Dec 2021, 08:35
Official
 Dear Kevin, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. I will personally be in touch with you to resolve this matter. Your reference number is CRSCDDE2. 

Regards, 

Patience Ramanugu *** WesBank Service Resolution 

Best regards,