Monies deducted from my account
Can someone contact me from wesbnak and explain the deductions happening in my account. You guys are taking monies that we did not agree on and I would like a full explanation on this. Something about VAP Premium that I do not know about. Your call center is useless and I have been holding for more than 10minutes with no assistance.
Thanks
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WesBank's replyOfficial
04 Mar 2021, 10:10Dear Kabelo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Mar 2021, 10:10
Official
Dear Kabelo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution