DM
Daniel M
1 reviews | Active since Sept 2016
10 Nov 2020, 14:43
Misleading Practices
App**** for finance on the mobile and was approved only to call the call center and be told I was denied. Have email confirmation, reference and mobile app confirmation showing approval, very bad practice and misleading. I will be moving the rest of my FNB products out
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WesBank's replyOfficial
10 Nov 2020, 15:51Dear Daniel M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply10 Nov 2020, 15:51
Official
Dear Daniel M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution