1 reviews | Active since Apr 2022
Misleading information
So I was financed by wesbank for the car that I'm currently driving, I paid more than 10% deposit for the car. When I initially got the car Nissan garage advised the model of the car its a hyundai i20 2011 model to my surprise I kinda checked all the documents n the car its a 2009 model n its under batch 3, I was charged for extras n this is a standard car no extras at all. According to wesbank I have paid R127k already on the car but my balance it's R41k n the initial amount of the car is R128k.... I was given false information and I want to take this matter to the ombudsman because wow I'm sooo disappointed. My little advice to anyone that's buying a car make sure you check everything properly, you read your contracts n all to avoid such.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
