Misleading 'deal' offer !!
Wesbank and Jatour SA have a joint venture to attract buyers of the Jatour Dashing SUV. The 'deal' offers vehicle finance via Wesbank at a rate of 7.9%. I app**** for this attractive 'deal' via Jatour Northcliff and my application was refused by Wesbank. I have no financial issues and the repayment ammount would easily be covered. I have asked Wesbank for the reason for refusal and, as yet, I've had no response, they just revert me to Jatour Northcliff.
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WesBank's replyOfficial
14 Nov 2024, 10:59Dear Mike B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Nov 2024, 10:59
Official
Dear Mike B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution