may as well close down

<p>I app**** for financing of a private vehicle with Wesbank, after reading of a 24 hour turnaround time I thought it would have been decent. </p> <p>I had emailed and asked for the process so I would know what to expect, especially since most private sales are cars that need work done. All I got told was to apply online and that Wesbank does not fund repairs. (fair enough)</p> <p>So I found an excellent vehicle and app**** online...</p> <p>I was sent some documents, and portions of the process. Received "approval" and thought I was on the way. Then I got asked for more info, and then more, and the car had to go for more tests. </p> <p>At each step along the way I had to call for feedback. It would take days to get an answer and when I did get feedback, it was usually the same waste of time I had received a few days earlier, and already submitted. I only received feedback at the end of the day (how important must I have been?)</p> <p>All the while the seller was patient but after 3 and a half weeks it caught up. On the day I (eventually) got some positive feedback from Wesbank (after having my consultant changed) the seller sold teh car to a cash buyer. </p> <p>You have no idea how hard it is to find a private sale vehicle that will meet the criteria required. Nevermind the fact that it takes forever to get any answer I wonder how any private finance is done through wesbank. (unless it is buying from a family member but that is down to the generosity of another human being and DEFINITELY not teh competence of Wesbank)</p> <p>So now I either start searching again, and then apply for finance to get stuffed around again, or I buy through a dealer which will be 20-30k more than I can find privately. </p> <p> </p> <p>So I lost a really good deal. And even writing thsi I know I lose no matter what. There will be no remedy supp**** to me that will give me back my time or hope. </p> <p> </p> <p>Wesbank may as well shut down the portion of business that does private finance. What an absolute waste of time and without doubt the WORST service I have ever received. </p>