JP
Jan P
1 reviews | Active since Mar 2011
20 Feb 2015, 12:04
Making me and a dealer out as *****
I have a problem with Moses at your HQ. I have obtained a pre-approved loan on Monday 16 Feb 2015 with a reference #. I furnished the dealer with this reference # who in turn presented all the required documentation to your HQ via Moses. Today is Friday 20 Feb 2015 and this Moses still did not come back to confirm what is happening. This morning I have called your *** number where an unknown person told me that the dealer did not submit any documentation as yet. This is a blantant lie as I was with the dealer when he submitted the stuff to your HQ (Moses).
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WesBank's replyOfficial
23 Feb 2015, 06:51Hello dtf,
Thank you for your concerns highlighted and affording us the opportunity to investigate.
The respective branch manager has communicated with you to discuss the application and to apologise for the inconvenience caused. She has discussed the options available to you and we await your application from a McCarthy dealership.
We trust that you find this in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to investigate.
The respective branch manager has communicated with you to discuss the application and to apologise for the inconvenience caused. She has discussed the options available to you and we await your application from a McCarthy dealership.
We trust that you find this in order.
Yours faithfully,
WesBank
WesBank's reply23 Feb 2015, 06:51
Official
Hello dtf,
Thank you for your concerns highlighted and affording us the opportunity to investigate.
The respective branch manager has communicated with you to discuss the application and to apologise for the inconvenience caused. She has discussed the options available to you and we await your application from a McCarthy dealership.
We trust that you find this in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to investigate.
The respective branch manager has communicated with you to discuss the application and to apologise for the inconvenience caused. She has discussed the options available to you and we await your application from a McCarthy dealership.
We trust that you find this in order.
Yours faithfully,
WesBank